Agentic voice for receivables

The AI collections agent that picks up the phone.

Paidifi is an AI voice collections agent for businesses that need help getting invoices paid. It works the queue, makes natural-sounding calls, listens to what customers actually say, and turns every conversation into a clear next step.

Start with the report you have Upload a CSV, PDF, or invoice export. No new finance system or IT project.
Approve how the agent works You choose timing, tone, call rules, exclusions, and when a person steps in.
Sound human on every call The agent listens, responds to context, and keeps the conversation calm and professional.
Get commitments, not activity Payment dates, blockers, disputes, and handoffs return to one visible queue.
Invoice #1042 Northstar Supply Co.
Balance due $4,120.00
Past due 18 days
AI voice conversation Live · 02:14
Paidifi · 00:02

Hi Maya, I’m calling about invoice 1042. Is anything holding up payment?

Customer · 00:08

We have it. The approval should clear on Friday.

Paidifi · 00:14

I’ll note Friday and follow up only if payment has not arrived.

Customer commitment Payment expected Friday, August 7
Confidence High
Next action Check payment status if unpaid
Scheduled August 10
Live agent workspace Northstar Supply Co.
Invoice #1042
Balance $4,120
Status In progress
Invoice receivedPolicy appliedReminder executedResponse capturedException assignedResolution recorded

The collections agent

One agent, from unanswered invoice to an answer you can use.

Paidifi does more than trigger outreach. It decides when a real conversation is needed, enters that conversation with the right context, and keeps working until there is a commitment, a blocker, or a clear reason for your team to step in.

Live reasoning The next question changes with the answer.
Call connected
  1. Paidifi asks

    “Is there anything holding up payment on invoice 1042?”

  2. Customer explains

    “The invoice is approved, but our controller releases payments on Friday.”

  3. Paidifi adapts

    “I’ll note Friday. If it has not arrived, may I follow up with you directly?”

Outcome recorded Payment expected Friday

Owner confirmed · follow-up scheduled · transcript attached

Resolved without handoff
01Listens for the real blocker

Missing paperwork, approval timing, disputes, and payment promises become structured facts.

02Responds in context

The conversation follows the customer’s answer rather than forcing every call through a fixed script.

03Knows when to stop

Sensitive accounts and consequential decisions move to the right person with the relevant history attached.

04Starts without a systems project

Launch a controlled queue from the aging report or invoice export your team already uses.

A practical first week

Bring the queue. Approve the boundaries. Hear the agent work.

We configure a focused group of invoices, confirm calling windows and handoff rules, then review real outcomes with your team before expanding coverage.

See the launch process

Who it is for

Built for businesses that need a real answer on overdue invoices.

Paidifi is designed for small and midsize teams that need reliable collections coverage, care about the customer relationship, and do not want to build a large call team.

01 / Wholesale and distribution

Work a high-volume trade-credit queue without adding collectors.

Call the accounts that stop responding while keeping disputes, credits, and account rules visible.

02 / Trades and field services

Follow up after the work is complete, even when the team is already on the next job.

Give every open invoice a consistent path from reminder to conversation to commitment.

03 / Agencies and professional services

Protect the client relationship without letting follow-up drift.

Use a calm, informed voice agent while account teams stay focused on delivery and growth.

04 / B2B software and services

Give a lean finance team real coverage for non-card receivables.

Work annual contracts, implementation fees, and invoiced customers without building a call team.

Straight answers

What a finance team needs to know.

Is this just automated email?

No. Email is part of the cadence, but the differentiator is agentic voice. Paidifi can call, listen to the response, answer in context, confirm a commitment, and update the next action.

Will the calls sound robotic?

Paidifi is designed for long, natural business conversations rather than rigid scripts. The agent uses the invoice and account context, responds to what the customer says, and stays calm and professional.

How quickly can we start?

You can begin with an aging report or invoice export as quickly as you would like. We configure the first controlled queue, approve the playbook with you, and validate the workflow before asking for deeper integration.

What happens when the customer needs a person?

Paidifi stops and hands the conversation back with the account history, summary, blocker, and recommended next step. Your team keeps control of sensitive decisions.

What kinds of invoices are the best fit?

Paidifi is best for businesses with recurring unpaid invoices, a lean finance team, and accounts that need a real conversation before they move. The first queue can be small and controlled.

See the agent on your queue

Bring an aging report. Leave with a clear first workflow.

We can review the queue, identify where voice will matter most, and show how quickly Paidifi can start without replacing your finance stack.

Book a demo